NOTICE: GB Needle Oiler Bottles Out of Stock/ Shipping Delays for Any Orders With Bottles

Damaged or Defective Items:

If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. To expedite the process, please provide clear photographs of the damaged or defective items along with your order details. Once we have assessed the issue, we will work with you to provide a replacement or offer a refund, whichever is applicable.

Cancellations:

We understand that circumstances may change, and you may need to cancel your order. If you wish to cancel your order, please contact us as soon as possible. However, please note that once an order has been processed and shipped, it cannot be canceled.

Refunds:

Refunds for damaged or defective items will be issued to the original form of payment within 30 business days of our receipt and inspection of the returned product. Please note that shipping and handling charges are non-refundable unless the return is due to an error on our part. We don’t accept refunds for buyers remorse post 24 hours of delivery.